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Nicole B
1 reviews | Active since Oct 2024
20 Sept 2025, 16:33
Different products to what I ordered!
I recently ordered some hair products and accessories online, but when my order arrived, the accessories were different to what I had specifically chosen online! I submitted a query via their website asking for a refund, but got zero response. I don't see myself ordering from them again, as now I my trust has been broken
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Nicole B's updateReviewer Update
27 Oct 2025, 11:03I was contacted by Cosmetic Connection and they apologised, plus sent me replacement products, free of charge. This is much appreciated that they were willing to take responsibility and it redeems their initial mistake. Well done Cosmetic Connection!
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Nicole B's update27 Oct 2025, 11:03
Reviewer Update
I was contacted by Cosmetic Connection and they apologised, plus sent me replacement products, free of charge. This is much appreciated that they were willing to take responsibility and it redeems their initial mistake. Well done Cosmetic Connection!