cB
clarence B
1 reviews | Active since Mar 2009
10 Feb 2015, 06:37
coronation staff useless,funds not allocated
I deposited millions with Coronation.The money is still not reflecting on my latest account received this morning.Received a call from a lady in management yesterday to apologise and say 'it will be corrected and will send a written apology to you'.No apology and still funds not reflecting meaning I lose money.If I had not called Coronation yesterday my money might have 'disappeared down the cracks'.Strange how companies punt good service in their advertising slogans but the SUPPOSED SERVICE IS NON EXISTANT' Bye bye to Coronation Fund Managers. [Too BIG TO FAIL-SO NO SERVICE]
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Coronation Fund Managers's replyOfficial
11 Feb 2015, 17:00Hello samuels,
Dear Mr Badenhorst
We apologise for the delay in issuing your statement. As per our telephonic conversation, your investment instructions of 6 and 9 February 2015 were duly processed.
Kind Regards
Natalie Surgeoner
Head: Personal Investments Client Service
Dear Mr Badenhorst
We apologise for the delay in issuing your statement. As per our telephonic conversation, your investment instructions of 6 and 9 February 2015 were duly processed.
Kind Regards
Natalie Surgeoner
Head: Personal Investments Client Service
Coronation Fund Managers's reply11 Feb 2015, 17:00
Official
Hello samuels,
Dear Mr Badenhorst
We apologise for the delay in issuing your statement. As per our telephonic conversation, your investment instructions of 6 and 9 February 2015 were duly processed.
Kind Regards
Natalie Surgeoner
Head: Personal Investments Client Service
Dear Mr Badenhorst
We apologise for the delay in issuing your statement. As per our telephonic conversation, your investment instructions of 6 and 9 February 2015 were duly processed.
Kind Regards
Natalie Surgeoner
Head: Personal Investments Client Service