TM
Tshimega M

1 reviews | Active since Jan 2019

17 Jan 2019, 20:44

Very disappointed in being ********** by a dealership.

I bought my car at Corona Motors in August 2018 ( VW Polo Tsi 1.2 comfortline 2016 model)

As soon as I had the car for two weeks I had to return the car to the dealership to replace the wheel bearing for all wheels because it had been worn out and they had to replace my wipers for the front wind screen and back windscreen , they replaced them but put **** wipers of another car onto my car.

I received the car back after a week and had to take it back again the following month.

The hand rest was Brocken before I purchased the car and the salesman promised to have it fixed and he didn’t

The idling of the car was faulty and I told them and they had said the sound would go away but it did it.

The car had white paint stains on it and I asked them if the car was involved in an accident before and they said it was never in an accident.

I took the car for wheel alignment and they told me that the car’s back axle was badly damaged and it had happened a while back , and I’ve only had the car for 4months.

I called them and asked for a 180 point check (diagnose) of the car and they still haven’t sent it to me.

I cannot be fixing something every month for a car I bought cash of more than (R150 000.00) and which has been in my possession for less then 6 months.

I plead for help because I travel very long distances.

0
Replies (4)
Corona Motors Gezina
Corona Motors Gezina's reply22 Nov 2019, 10:06
Official
13 September 2018  When you didn’t reply on my previous mail I really thought all was sorted. As we stipulated and we did address all the complaints above. In the email correspondence which is to long to post here.
Corona Motors Gezina
Corona Motors Gezina's reply22 Nov 2019, 10:07
Official
The guys that did the paint protection polish just didn’t clean the polish residue settling in the spaces between the panels. It came of when wiping with a cloth. We did not spray the vehicle and still as far as we have knowledge of the history of the vehicle, it wasn’t involved in an accident.
Corona Motors Gezina
Corona Motors Gezina's reply22 Nov 2019, 10:08
Official
Regarding the wheel alignment and the axle, the guy that said it is bent I don’t understand what he means. It may be a shock that is bent. But at the time of delivery and at the time of our last communication in 13 September 2018 you never complained about it. 
TM
Tshimega M's update22 Nov 2019, 11:13
Reviewer Update
I understand and all has been sorted out.