CP
Craig P
1 reviews | Active since Apr 2014
12 May 2025, 08:08
Poor quality bricks!
I bought 5000 ROK bricks at Builders Cape Gate branch last week and received allot of broken bricks. I complaint at the call centre and also went into the store to send some pictures and videos of the damaged bricks. They were shocked to see the amount of bricks that were damaged and said they will report it to Corobrick so someone can come inspect. I paid for each brick!! I want a refund as I had to buy more bricks over the weekend. What poor quality products are you producing??
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Corobrik's replyOfficial
20 May 2025, 10:08Thank you for bringing this to our attention, and we're truly sorry to hear about your experience. We understand how frustrating this must be, especially after making such a significant purchase.To help us investigate and resolve this matter as quickly as possible, please email all relevant details—including where the bricks were purchased, photos or videos of the damaged bricks, and any communication with the store—to ***. Once we have this information, our team will be able to assist you further.We appreciate your patience and look forward to resolving this issue promptly.
Best regards,
Corobrik's reply20 May 2025, 10:08
Official
Thank you for bringing this to our attention, and we're truly sorry to hear about your experience. We understand how frustrating this must be, especially after making such a significant purchase.To help us investigate and resolve this matter as quickly as possible, please email all relevant details—including where the bricks were purchased, photos or videos of the damaged bricks, and any communication with the store—to ***. Once we have this information, our team will be able to assist you further.We appreciate your patience and look forward to resolving this issue promptly.
Best regards,