Coolman benoni back to the dark ages no invoices no customer service no help Company that intimidate there customers and abuse what they think is there right to do so

Regarding my telephonic conversation on the 30 October 2019 @ 12H30. I have been dealing with a Ola distributor in Benoni there name is Coolman from the first day I have been dealing with them I had to firstly beg them to give them my business because they didnt want to but eventually I managed to get Ice cream and a fridge from them. Then after about 2 months sales they were so impressed with my sales figures they offered me a bigger fridge. Then problem number 2 we have been struggling from day one to get invoices from them as they write everything on a piece of paper they dont do invoices there and then. Then my third problem in the middle of June they phoned me 3 days after I bought ice cream from them and told me they are going to uplift my fridge because Im havent bought anything from them for 3 months I told they lady ( Lee) that she must go and talk to her lady in the front that does the sales and she will tell you that I did buy in March April and May and 3 days ago in June and I never heard back from them or even had an apology or anything... Then 4th complaint on the 26th of September we had a birthday festival with more than 2000 people attending were they were invited to come and sell ice-cream for free they came in at about 10 o'clock and left again before 12 o'clock and never came back again. Then 5th complaint on Tuesday the 29th of September Lee phoned me again and asked if its possible can she uplift the fridge I have now and give me 1 size smaller I said yes you can but please not to small she took me from a big 12 basket fridge to the smallest 6 basket fridge the people that work for her that came here to pickup the fridge walked in here was also very rude and impatient they didnt even give us enough time to get our ice creams out of the fridge when they started pulling on the fridge and the plugs infront of my customers . I then send her a whatsapp stating that Im very unhappy with the fridge as I cant even fit all my ice-cream in it and that I feel its not the way you treat a customer after almost a year of dealing with each other. For more than 2 hours she didnt come back to me and I send another whatsapp stating that its extremely unprofessional and that Im gonna take this to Ola and lay a complaint and immediately she attacked me and threatened to take my fridge away and then I also got phone calls from Adel the apparent owner of Ola Coolman and she also started threatening me from the start. And yet again she wasnt even aware of 2 times I have bought stuff in the last 2 weeks And then she told me that Im a lair and that with the festival on the 26th there was more than one ice cream shop and they sold the ice creams cheaper than her and thats why they left but that is untrue there was not one ice cream merchant in this place except them her ice-cream guys told her that dairy **** and nestle and ola was selling here. I asked her more than once that there was nobody except them because I was the person that arranged all the stalls and I didnt book one Ice cream vendor except for them. She than also threatened me and told me that I have until friday to sell all my stock then she will uplift the fridge and then I can deal with the ola rep that works for cool runners up to now 24 hours later Im still waiting for her to provide me with the reps number I cant find cool runners number anywhere and they refuse to provide it to me ... I feel that this is extremely unprofessional for any business to treat there customers this way and it reflects extremely bad on ola as well because people dont see coolman behaving badly they see Ola being unprofessional bullies treating a lady badly. With a intimidating attitude and a arrogant and impatient attitude... Im so shocked in the professionalism and the accuracy of the why they are dealing in there business. That Im afraid to deal with Ola furrther. Merchant name : Coolman benoni Name of owner : Adel ‪***‬ Name of staff member : Lee ‪ Its now 2 days later and now they tell me They will uplift my fridge in my shop tomorrow and if there is still stock in it its my problem they will not refund my stock and its my problem if I dont have a display fridge to put it in to make it possible to resale it or not