Have I been ****med?

A lady posted advert of this online store on fb. I went to website and placed order. I recived email confirming order and got order no. Since then I've heard nothing. Sent messages to Cheyine Middleton on messenger - no response and she then blocked me (or closed her acc). Left messages on website and get automated reply saying a consultant will respond within 24 - 48 hrs. It's been 5 days now!