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Joanne L

1 reviews | Active since Nov 2022

24 Sept 2025, 10:58

Unauthorized debiting of my account

I cancelled the agreement we had with this company in April but still my payment for April and May have not been returned. My account was still debited even though I had asked them to cancel

0
Replies (4)
Cook4Life
Cook4Life's reply25 Sept 2025, 07:59
Official
Good Day Joanne Luthuli,
 
  
Thank you for reaching out to us. 

We have taken note of your review on this platform. 

One of our agents will contact you. 

Regards

Cook4Life
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Cook4Life
Cook4Life's reply25 Sept 2025, 11:42
Official

Good Day Joanne Luthuli,

Thank you for reaching out to us. 
We are unable to reach you on your provided contact.
Our calls route to your voicemail.
Please provide us with an alternate contact number.

Regards

Cook4Life
***
 

 

Cook4Life
Cook4Life's reply26 Sept 2025, 14:06
Official
Good Day Joanne Luthuli,

Thank you for reaching out to us. 
We are unable to reach you on your provided contact.
Our calls route to your voicemail.
Please provide us with an alternate contact number.

Regards

Cook4Life
***
 
Cook4Life
Cook4Life's reply26 Sept 2025, 14:07
Official
Good Day Joanne Luthuli,

Order is cancelled and refund processed.
Please confirm as we are unable to get through to you telephonically.
Our calls are routing to voicemail.

Regards

Cook4Life
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