IM
Intograte M

1 reviews | Active since Mar 2016

19 Apr 2016, 18:48

They owing us pots while we paid them

My mom was a member of cook for life she passed on last year August <br> then we paid the outstanding balance which they needed ..They say we must fax the deposit slip n death certificate and someone who is the same surname as my mom..<br> We did that last year .They said after 3 weeks they will deliver <br> but until now it's been 8 months without our pots<br> <br> her contract ***<br> R.M . ubisi<br> ID *** (my mom's ID)

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Replies (2)
Cook4Life
Cook4Life's reply20 Apr 2016, 09:54
Official
Hello Intoza,


We value your business, and would like to address your concerns as soon as possible.

Kindly note that our customer manager will call you to assist. You will be contacted on a regular basis until your query is resolved.

Cook4Life
Cares About You !
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Cook4Life
Cook4Life's reply22 Aug 2016, 11:54
Official

Dear customer,

You are a member of our Cook4Life family and we care about you. We value your support and would like to apologise for the matter that led to your complaint. Please let us know if there is anything else that we can do for you.

Sincerely

Cook4Life

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