NN
Nobantu N

1 reviews | Active since Dec 2013

31 Aug 2016, 14:53

Terrible Service

<p>It's been 7 weeks since I have been waiting for the Cook 4Life. The same company that promised that they deliver within 3 weeks after payment. I contacted their support 2 times last week with no help. The last lady I spoke to last week Thursday promised to get someone from the department that dispatches the deliveries to contact me back as she also can see that the instalment was made on the 15 of July and still I had not received nothing. I am starting to regret ever getting into business with this company as there is not even one person taking responsibility but have no issues reminding me each time of my next due instalment. Your service as a company is appalling.</p>

0
Replies (2)
Cook4Life
Cook4Life's reply31 Aug 2016, 15:06
Official

Dear Mrs. Ndlazulwana,

HG ********** CR

You are a member of our Cook4Life family and we care about you. We value your support and would like to apologise for the inconvenience caused. Kindly note that we will be in contact with you on a regular basis, until your query is resolved.

Cook4Life

Cares About You !

********** 345

NN
Nobantu N's update08 Sept 2016, 13:03
Reviewer Update

Thank you COOK4LIFE.

I have received my pots with an apology gift. I really appreacite the time you took out to resolve my issue....Thank you so much...You guys do really care!!!