PM
Palesa M
1 reviews | Active since Aug 2016
30 Jun 2021, 15:18
Pressure cook
I bought a packaged cook set at this company and i dismantling the lid of my pressure cook- please note NOTHING IS BROKEN, after I washed it, food went into one of the rubber bands and I washed it of course, now it’s hard to put it back together because it looks complicated. As expected, it’s releasing pressure and not working anymore because I couldn’t put the seals back together. The manual is not clear and there’s nothing on the internet as to how I can put it back. I was told I have to pay R300 for a pick up and a certain amount to get it fixed. This is what I’m going to deal with every time I wash my pressure cook. I don’t know, am I expected to leave it to rot !!!!!
Helpful (0)
Replies (1)0
Replies (1)Cook4Life's replyOfficial
05 Jul 2021, 16:11Dear Valued Customer
if you still have the parts we can try and assist you over the phone to put the product back together. If you don't have the parts anymore then you need to send it in to us so that we can replace the missing parts.
Kind Regards
Cook4Life
if you still have the parts we can try and assist you over the phone to put the product back together. If you don't have the parts anymore then you need to send it in to us so that we can replace the missing parts.
Kind Regards
Cook4Life
Cook4Life's reply05 Jul 2021, 16:11
Official
Dear Valued Customer
if you still have the parts we can try and assist you over the phone to put the product back together. If you don't have the parts anymore then you need to send it in to us so that we can replace the missing parts.
Kind Regards
Cook4Life
if you still have the parts we can try and assist you over the phone to put the product back together. If you don't have the parts anymore then you need to send it in to us so that we can replace the missing parts.
Kind Regards
Cook4Life
