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Portia M

1 reviews | Active since Feb 2023

09 Feb 2023, 22:06

Macdaff Madidimalo a ****

He told me that he is a senior and he will hire me, so I gave him my CV then later asked me to order something and I told him that I can't afford it since I'm not working but he begged me and told me that he will send money into my account a day before they deduct so that it doesn't bounce, he never kept his promise and for 2 months it was bouncing and I asked him to cancel he refused, last month they deducted my money and I reversed it, this month they used debicheck so I can't reverse it nd he's still lying about canceling the order, now I called the customer service to cancel nd asked for refund but they said I will get the money in 60 days and that's too far I need to use the money now.

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Replies (4)
Cook4Life
Cook4Life's reply10 Feb 2023, 07:48
Official
 Good Day 

 Thank you for reaching out to us. 
  We have taken note of your review on this platform. 
  One of our agents will contact you. 

Regards
Refentse

Cook4Life
Cook4Life's reply10 Feb 2023, 10:44
Official
Good day,

We are unable to get hold of you telephonically.

A refund has been paid into your account and a Proof of Payment emailed to the email address provided above.

Conduct of the agent has been escalated for further investigation.

Please provide us with an alternate contact number as we need more information to address this complaint.

 Regards
Refentse 

Cook4Life
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Portia M's update10 Feb 2023, 11:38
Reviewer Update
Thank very much cook4life, I have received the money this morning and I'm very happy, I truly appreciate your quick response.
Cook4Life
Cook4Life's reply13 Feb 2023, 09:40
Official
 Good Day 
 
 We have taken note of your review on this platform. 

Thank you for the positive feedback and we really appreciate it.
 

 
 Regards
 Cook4life