jR
jennifer R

1 reviews | Active since Sept 2014

20 May 2022, 09:52

Debit order notification without order confirmation Cook4life

I received a call from a cellphone yesterday the person said his name was Owen.he said I am being offered a 50%discount on certain items ,he struggled calculating the discounts and I asked to put pots sets for me and I will decide whether I am taking it or not once I received the confirmation call from their call centre using a landline possible in a week's time since they are still capturing last week's orders. He said I will be contacted to finalise and confirm my order unfortunately this morning I wake up to a debit order message notification that will debit between R419 to R660. The order was not confirmed with me and I feel this is unprofessional and I am withdrawing all the positive feedback I wrote since they are even worse than before.

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Replies (1)
Cook4Life
Cook4Life's reply23 May 2022, 08:39
Official
Good day Jennifer,

 Thank you for reaching out to us. 

One of our agents will contact you to assist.

Regards
Cook4Life
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