Worst refund experience EVER!!!

Worst refund experience ever!!! Buying the sneakers went smoothly, received the sneakers within 2 days or so... The nightmare begins when you request a refund or exchange.

Pargo will not come pick the sneakers up. Wesley Moodley will lie and say they have attempted to collect, but that's not true. They won't come. Possibly because the distributor would rather not pay for that collection, so do best and just drop them off at your nearest pick up point. Unfortunately that doesn't mean you will then get your refund. Nope. What you will get is annoyed and frustrated for weeks on end, calling the distributor who will not assist at all. Wesley will tell you lie after lie after lie, empty promise after empty promise. A nightmare really.

I'm kicking myself for not reading the reviews first, but I mean it's Converse right, why would I doubt that their service would be great? Well, so much for that... after reading the reviews only now, all I have to say is quit apologizing for this trashy service and do better Converse. Change the distributor.

Anyways, I'm just another disappointed customer trying to get her refund. 1 month and counting. Just give me my money.

Since I cant give you zero, that one star is for the sneakers cause they were really nice. NOT your appalling service.