MN
Moh N
1 reviews | Active since Apr 2021
04 Sept 2024, 08:43
WORST ONLINE SHOPPING EXPERIENCE
Placed on order on the 23 August,was notified it will arrive friday 30th Aug...When i track the order it says it was delivered but i have never received it on my side.My emails are not being attended to,and even customer care calls are ignored.I DO NOT KNOW WHERE MY ORDER IS BUT MY MONEY IS GONE.I do not recommend shopping at converse online AT ALL!!
Helpful (0)
Replies (2)0
Replies (2)
Converse's replyOfficial
04 Sept 2024, 15:17Hi, Moh
We’re really sorry to hear about the trouble with your order, and understand how frustrating this must be, especially with no updates.
We’re looking into this urgently to locate your package and address the communication issues. We’ll work to resolve this and ensure you’re refunded if needed.
Thank you for your patience.
Converse Team
We’re really sorry to hear about the trouble with your order, and understand how frustrating this must be, especially with no updates.
We’re looking into this urgently to locate your package and address the communication issues. We’ll work to resolve this and ensure you’re refunded if needed.
Thank you for your patience.
Converse Team
Converse's reply04 Sept 2024, 15:17
Official
Hi, Moh
We’re really sorry to hear about the trouble with your order, and understand how frustrating this must be, especially with no updates.
We’re looking into this urgently to locate your package and address the communication issues. We’ll work to resolve this and ensure you’re refunded if needed.
Thank you for your patience.
Converse Team
We’re really sorry to hear about the trouble with your order, and understand how frustrating this must be, especially with no updates.
We’re looking into this urgently to locate your package and address the communication issues. We’ll work to resolve this and ensure you’re refunded if needed.
Thank you for your patience.
Converse Team
MN
Moh N's updateReviewer Update
10 Sept 2024, 07:42There is Still no communication from you guys about my order!
MN
Moh N's update10 Sept 2024, 07:42
Reviewer Update
There is Still no communication from you guys about my order!