CB
Chester B
1 reviews | Active since Feb 2019
08 Aug 2024, 10:00
Worst experience for first time customer
Honestly, if I could give no star rating I would. I have never had such a bad experience buying something online. Order status is in "Processing ( order being Picked )" for 2 days! How difficult can it be to pick the shoe and book a courier? I wanted to gift the shoe to my woman for women's day but had I known this would be the case, I would never have bought it online.
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Replies (1)
Converse's replyOfficial
19 Aug 2024, 16:01Hi, Chester
Thank you for bringing this to our attention. We're sorry for the delay with your order and the inconvenience it has caused, especially given your plans for Women’s Day. Please note that this has been escalated to our customer care team and they will be able to assist with your order.
Thank you,
Converse Team
Thank you for bringing this to our attention. We're sorry for the delay with your order and the inconvenience it has caused, especially given your plans for Women’s Day. Please note that this has been escalated to our customer care team and they will be able to assist with your order.
Thank you,
Converse Team
Best regards,
Converse's reply19 Aug 2024, 16:01
Official
Hi, Chester
Thank you for bringing this to our attention. We're sorry for the delay with your order and the inconvenience it has caused, especially given your plans for Women’s Day. Please note that this has been escalated to our customer care team and they will be able to assist with your order.
Thank you,
Converse Team
Thank you for bringing this to our attention. We're sorry for the delay with your order and the inconvenience it has caused, especially given your plans for Women’s Day. Please note that this has been escalated to our customer care team and they will be able to assist with your order.
Thank you,
Converse Team
Best regards,