Where are my sneakers Converse?!?!?!
I ordered a pair of sneakers on the 4th of August. It is the 20th of August and absolutely 0 communication about where my sneakers are and no way to follow up. This is absolutely the worst customer service experience I have ever had with an online store and do no recommend anyone use this site to purchase sneakers. As it stands I have no way of finding out where my sneakers are even though I have paid for them!
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Replies (2)
Converse's replyOfficial
23 Aug 2024, 11:04Hi, Mbali
Thank you for bringing this to our attention. We're truly sorry for the inconvenience and frustration you’ve experienced. We're currently looking into your order and will provide an update as soon as possible. Thank you for your patience and understanding. Converse Team
Thank you for bringing this to our attention. We're truly sorry for the inconvenience and frustration you’ve experienced. We're currently looking into your order and will provide an update as soon as possible. Thank you for your patience and understanding. Converse Team
Converse's reply23 Aug 2024, 11:04
Official
Hi, Mbali
Thank you for bringing this to our attention. We're truly sorry for the inconvenience and frustration you’ve experienced. We're currently looking into your order and will provide an update as soon as possible. Thank you for your patience and understanding. Converse Team
Thank you for bringing this to our attention. We're truly sorry for the inconvenience and frustration you’ve experienced. We're currently looking into your order and will provide an update as soon as possible. Thank you for your patience and understanding. Converse Team
's updateReviewer Update
23 Aug 2024, 11:10Sort out your contact system. What kind of international brand doesn't even have a system for people to send queries.
's update23 Aug 2024, 11:10
Reviewer Update
Sort out your contact system. What kind of international brand doesn't even have a system for people to send queries.