CM
Cwenga M
1 reviews | Active since May 2024
08 May 2024, 09:59
SNEAKER DEFECT
I ordered a converse a Chuck Taylor All Star Lift Hi Canvas – black on the 11th of March and I wore it thrice and it tore on the 30th of March. I do not appreciate such services as I have spent so much money for this product for it to get damaged at a short space of time. I have been trying get hold of the company but I haven't gotten any response.
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Converse's replyOfficial
08 May 2024, 11:47Good day, Cwenga. Thank you for reaching out to us. We'd like to sincerely apologise for the quality of our product and the poor service you received. We take your concerns seriously and will do our best to remedy the situation. Please note that we're escalating the matter and will get someone to reach out to you so that this can be resolved urgently. Thank you, Converse Team
Best regards,
Converse's reply08 May 2024, 11:47
Official
Good day, Cwenga. Thank you for reaching out to us. We'd like to sincerely apologise for the quality of our product and the poor service you received. We take your concerns seriously and will do our best to remedy the situation. Please note that we're escalating the matter and will get someone to reach out to you so that this can be resolved urgently. Thank you, Converse Team
Best regards,