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kreesan R

1 reviews | Active since Sept 2020

01 Apr 2025, 20:42

Refund frustration

I requested a refund on the 19th of March 2025 and now it's the first of apirl 2025 and I'm still waiting for my funds, I have made serval calls to their head office department and everytime I call they escalating my request the way they are operating I'm sure I will be waiting for funds until next year, please converse refund me it's my money

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Replies (1)
Converse
Converse's reply02 Apr 2025, 08:55
Official
Hi Kreesan

We completely understand how frustrating this delay must be and appreciate your patience. We're escalating your query to Wesley Molledy, our customer care team lead. He will be able to assist. 

Thank you, 
Converse Team