Randall Kistasamy, Converse

I had an issues with my online purchase and payment. Somehow the two didn't connect and the order was cancelled automatically but payment deducted. Randall Kistasamy from Converse was really such a star! He not only identified the problem, but offered a solution and followed up daily until the matter was sorted. So happy for his help and my sneakers are on the way! Thank you so much, Randall! You are definitely an asset to your company.