KL
Kagiso L
1 reviews | Active since Nov 2018
20 Jan 2025, 17:14
Pathetic service
If I could rate them as 0 or -100, I would. My order *** has not yet arrived as promised instead I’ve been given the run arounds by everyone I communicated with. From Converse to Skye Distribution and Courier it. Nobody has bothered to respond to my emails as well as my WhatsApp. I have even spent so much time trying to get to the bottom of this. Which is honestly quite disappointing. I would like for the order to be cancelled and should it eventually get delivered I am definitely returning that order & I don’t expect issues with a refund as most people experienced judging from the previous complaints.
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Replies (2)0
Replies (2)
Converse's replyOfficial
24 Jan 2025, 10:29Hi, Kagiso
This is so disheartening to hear. We're so sorry and understand your frustration. Please note that our Customer Care Team lead, Wesley Molledy has been made aware of your issue and will be in touch soon.
Thank you,
Converse Team
This is so disheartening to hear. We're so sorry and understand your frustration. Please note that our Customer Care Team lead, Wesley Molledy has been made aware of your issue and will be in touch soon.
Thank you,
Converse Team
Converse's reply24 Jan 2025, 10:29
Official
Hi, Kagiso
This is so disheartening to hear. We're so sorry and understand your frustration. Please note that our Customer Care Team lead, Wesley Molledy has been made aware of your issue and will be in touch soon.
Thank you,
Converse Team
This is so disheartening to hear. We're so sorry and understand your frustration. Please note that our Customer Care Team lead, Wesley Molledy has been made aware of your issue and will be in touch soon.
Thank you,
Converse Team
KL
Kagiso L's updateReviewer Update
27 Jan 2025, 09:43Update: no one called, no one responded to my emails. Instead I had to call again for the 100th time. I asked for the order to be cancelled and refunded. Guess what? That’s going to take another week to a month and a lot of begging for what’s rightfully mine.
Bad service. And I’m never bothering myself with this brand overall.
Bad service. And I’m never bothering myself with this brand overall.
KL
Kagiso L's update27 Jan 2025, 09:43
Reviewer Update
Update: no one called, no one responded to my emails. Instead I had to call again for the 100th time. I asked for the order to be cancelled and refunded. Guess what? That’s going to take another week to a month and a lot of begging for what’s rightfully mine.
Bad service. And I’m never bothering myself with this brand overall.
Bad service. And I’m never bothering myself with this brand overall.