AG
Andries G
1 reviews | Active since May 2024
17 May 2024, 13:11
No response, totally ignored.
I have been making multiple queries on their website and each time they say that they will come back to me but never do, just totally ignored.
Helpful (0)
Replies (3)0
Replies (3)
Converse's replyOfficial
20 May 2024, 08:49Good day, Andries. Thank you for bringing this matter to our attention. Our sincerest apologies for your experience with our customer service and the inconvenience this has caused. We have shared your details with one of our dedicated customer care agents, who will be in touch with you to address your concerns. Thank you, Converse Team
Best regards,
Converse's reply20 May 2024, 08:49
Official
Good day, Andries. Thank you for bringing this matter to our attention. Our sincerest apologies for your experience with our customer service and the inconvenience this has caused. We have shared your details with one of our dedicated customer care agents, who will be in touch with you to address your concerns. Thank you, Converse Team
Best regards,
AG
Andries G's updateReviewer Update
29 May 2024, 08:32Hi. I was contacted by Eben and he was super helpful. My issue was solved faster than I expected. Thank you very much.
AG
Andries G's update29 May 2024, 08:32
Reviewer Update
Hi. I was contacted by Eben and he was super helpful. My issue was solved faster than I expected. Thank you very much.
Converse's replyOfficial
30 May 2024, 11:56Good day, Andries. Thank you so much for sharing your feedback with us. We are glad that your issue was resolved. Please feel free to reach out if you need further assistance. Thank you, Converse Team
Best regards,
Converse's reply30 May 2024, 11:56
Official
Good day, Andries. Thank you so much for sharing your feedback with us. We are glad that your issue was resolved. Please feel free to reach out if you need further assistance. Thank you, Converse Team
Best regards,