No invoice sent

Item: Converse
Rating: 1
Author: Gift M

I made an online purchase for converse CDG and money was deducted from my account and no invoice was sent to my email. When I raise this to customer service I’m being sent pillar to post

Helpful (0)

Replies (2)

Converse's replyOfficial

26 Apr 2024, 09:41

Good day, Gift. Thank you for bringing this to our attention. Our sincerest apologies for the inconvenience caused by this. Please note that we're escalating the matter to the relevant department so that it can be resolved urgently. Thank you, Converse Team

Best regards,

Converse's reply26 Apr 2024, 09:41

Official

Best regards,

Converse's replyOfficial

26 Apr 2024, 10:23

Good day, Gift. Please note that we are investigating your query. Our team has been trying to reach you and is awaiting supporting documents from you. Thank you, Converse Team

Best regards,

Converse's reply26 Apr 2024, 10:23

Official

Good day, Gift. Please note that we are investigating your query. Our team has been trying to reach you and is awaiting supporting documents from you. Thank you, Converse Team

Best regards,

No invoice sent

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