NS
Nicole S
1 reviews | Active since Jul 2011
10 Jan 2024, 10:25
****** IN DISGUISE
Wasted star!!! Really!!! I was promised an exchange last year but upon following up I was advised to call back beginning of the current month. Did that and still NO PROGRESS!!! Don't waste your money on these clowns! All they care about is take and couldn't be bothered about customer satisfaction. I'm totally disgusted! To think that I still gave these ****** my business after reading so much negative reviews about them! What kind of business is this?!
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Converse's replyOfficial
24 Jan 2024, 12:36Good day, Nicole. We are truly sorry to hear about the frustration and disappointment you've encountered with our service. We appreciate your valuable feedback and assure you that we take it seriously. We understand the frustration you must feel, having been promised an exchange and experiencing delays in resolution. Your matter has been escalated to our customer service team. Thank you for your understanding, Converse Team.
Converse's reply24 Jan 2024, 12:36
Official
Good day, Nicole. We are truly sorry to hear about the frustration and disappointment you've encountered with our service. We appreciate your valuable feedback and assure you that we take it seriously. We understand the frustration you must feel, having been promised an exchange and experiencing delays in resolution. Your matter has been escalated to our customer service team. Thank you for your understanding, Converse Team.