N
Naadhira
1 reviews | Active since Jan 2024
07 Feb 2025, 09:40
Horrible service
This is the worse service I ever got, I ordered online not only did i get the wrong shoe but the wrong size in december, I tried calling them and emailing them numerous times, had to try to get the courier myself to deliver it, the service they give is useless, it took 2 months to finally get my refund, I will never want to purchase from converse again
Helpful (0)
Replies (1)0
Replies (1)
Converse's replyOfficial
10 Feb 2025, 09:15Hi, Naadhira
We appreciate your feedback, and would like to send our sincerest apologies for the inconvenience caused. This is not the experience we want for our customers. We've escalated your query to our customer care team lead, Wesley Molledy.
Thank you,
Converse Team
We appreciate your feedback, and would like to send our sincerest apologies for the inconvenience caused. This is not the experience we want for our customers. We've escalated your query to our customer care team lead, Wesley Molledy.
Thank you,
Converse Team
Converse's reply10 Feb 2025, 09:15
Official
Hi, Naadhira
We appreciate your feedback, and would like to send our sincerest apologies for the inconvenience caused. This is not the experience we want for our customers. We've escalated your query to our customer care team lead, Wesley Molledy.
Thank you,
Converse Team
We appreciate your feedback, and would like to send our sincerest apologies for the inconvenience caused. This is not the experience we want for our customers. We've escalated your query to our customer care team lead, Wesley Molledy.
Thank you,
Converse Team