AM
Aylo M

1 reviews | Active since Feb 2025

05 Mar 2025, 18:58

Frustrating Delivery Experience: Hijacked Parcel and Unfulfilled Order in Just One Week by THABO PHAMA

I placed an order and made an online payment, receiving confirmation that Courierit would deliver my order within the specified time. However, I later received a notification that my parcel had been hijacked, and I was refunded. On the same day, I attempted to purchase the same item again. After four days, I received a notification stating that delivery was not possible due to the 'Area Not Serviced.' All of this occurred within the span of just one week. How convenient is that?

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Replies (1)
Converse
Converse's reply11 Mar 2025, 15:15
Official
Hi Aylo 

Thank you for bringing this to our attention. We're so sorry to the frustration and inconvenience caused. We understand how disappointing this experience must be and will be looking into it further. 

Thank you, 
Converse Team