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ML
Mbali L

1 reviews | Active since Feb 2020

20 Mar 2024, 17:52

Failing to deliver

Ordered a pair of shoes on the 15th expected date of delivery was the 19th, called today to make a follow up I was promised deliver. Till this time no delivery has been made. This isn't my first rodeo with converse. Their service is poor shame.

0
Replies (6)
Converse
Converse's reply21 Mar 2024, 09:04
Official
Good day, Mbali. Thank you for bringing this to our attention. Our sincerest apologies for the inconvenience caused by the delay. Please note that we’re escalating this matter to the relevant department so that you can be assisted. 

Thank you for your patience and understanding. Converse Team 
ML
Mbali L's update22 Mar 2024, 16:32
Reviewer Update
Converse is a **** of a company that speaks good English to allay your anger!!! I have been calling them for my order to no avail. This is the last time I'm shopping here. Till today my order hasn't arrived. Whenever i call my order is on the way. Mxm
ML
Mbali L's update22 Mar 2024, 16:33
Reviewer Update
Just respond with your refunds department contact details. I'm tired now.
ML
Mbali L's update22 Mar 2024, 17:13
Reviewer Update
Just received my order
ML
Mbali L's update22 Mar 2024, 17:14
Reviewer Update
Thank you to the gentleman I spoke to today
Converse
Converse's reply25 Mar 2024, 08:36
Official
Good day, Mbali. Our sincerest apologies for how your order was handled. Thank you for letting us know that someone from our team has assisted you. Please reach out to us if you require further assistance. Thank you, Converse Team