Disappointed and Dissatisfied in Converse.

Good day,

I have placed an order on converse with the following order no. ‪***‬. I have received a tax invoice the same day.

However, when i insert the order no. To track the sneaker, it says, 'No data found.' I have sent numerous emails and enquiries on your website yet, i have received 0 feedback.

Please could be kind enough to provide a detailed indication of my order?

Also, i have placed an order for a size 7, yet it says it's a 6.

This is the SKU: ‪***‬