RS
Richard S
1 reviews | Active since Jan 2024
17 Jan 2024, 08:14
Disappointed
Very disappointed with the online converse store. Ordered 2 pairs of sneakers on Black Friday 2023, only one pair was delivered. Sent out communication to Converse, no communication from them to date 17/01/24. I am really in disbelief, disappointed in such a big brand.
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Converse's replyOfficial
24 Jan 2024, 12:22Good day, Richard. We'd like to extend our sincerest apologies for the inconvenience and frustration caused by the partial delivery of your Black Friday order. We understand your disappointment and want to assure you that we take your concerns seriously. We're also sorry that you have not received communication from us regarding your query. Please note that this has been escalated to our customer support team. We appreciate your understanding. Converse Team
Converse's reply24 Jan 2024, 12:22
Official
Good day, Richard. We'd like to extend our sincerest apologies for the inconvenience and frustration caused by the partial delivery of your Black Friday order. We understand your disappointment and want to assure you that we take your concerns seriously. We're also sorry that you have not received communication from us regarding your query. Please note that this has been escalated to our customer support team. We appreciate your understanding. Converse Team