Delayed delivery

Pathetic service Made an order on 4/11 estimated arrival time 7/11 (order is STILL in transition from 06/11) till today I haven’t received any form if communication. Each time I call, they are escalating the matter, I can’t even cancel the order because I just read the reviews and customers are complaining about that too, disgusting behaviour, change this SKYE DISTRIBUTION partnership you’al have, it jeopardising your business…you can’t be having people complain about the same thing and not fix that