SL
Shamima L
1 reviews | Active since Jun 2020
10 Dec 2024, 16:11
Bad service unprofessional no communication at all
So I have placed an order online for sneakers at Converse that was the 4 of December the communication is very puterate I keep getting text about my delivery this is the third day and still no sneakers has arrived they sent me tracking details when I go in there it says my order is not found ...
There is no contact number that I can call in and complain or ask to cancel and send my money back...this is just **** iv been waiting so long everyday its the same sms I get tht says the courier has my order and his on his way ..nobody is on thier damn way ....please I would advice anyone reading this msg not yo order from.that online site it's just bull****
Helpful (0)
Replies (1)0
Replies (1)
Converse's replyOfficial
12 Dec 2024, 11:00Hi, Shamima
We're so sorry for the frustrating experience you've had with your order. This delay and lack of clear communication are unacceptable, and we understand how upsetting this must be. We’ll escalate this to ensure your sneakers are delivered or your refund is processed promptly.Thank you for bringing this to our attention — we’re here to make it right.
Thank you,
Converse Team
We're so sorry for the frustrating experience you've had with your order. This delay and lack of clear communication are unacceptable, and we understand how upsetting this must be. We’ll escalate this to ensure your sneakers are delivered or your refund is processed promptly.Thank you for bringing this to our attention — we’re here to make it right.
Thank you,
Converse Team
Converse's reply12 Dec 2024, 11:00
Official
Hi, Shamima
We're so sorry for the frustrating experience you've had with your order. This delay and lack of clear communication are unacceptable, and we understand how upsetting this must be. We’ll escalate this to ensure your sneakers are delivered or your refund is processed promptly.Thank you for bringing this to our attention — we’re here to make it right.
Thank you,
Converse Team
We're so sorry for the frustrating experience you've had with your order. This delay and lack of clear communication are unacceptable, and we understand how upsetting this must be. We’ll escalate this to ensure your sneakers are delivered or your refund is processed promptly.Thank you for bringing this to our attention — we’re here to make it right.
Thank you,
Converse Team