Bad service

I have been waiting for my order for almost a month now they keep going to the wrong address I have made contact with them multiple times and I have been promised they will correct the error and deliver it but I still have not received anything from them, I have not been refunded nor have I received the shoes I ordered all I am getting is excuses for the past three weeks, I am so disappointed with the service provided by the company it is very bad customer service, I want my shoes or money back I have had enough of this.