AP
Alex P

1 reviews | Active since Jul 2025

27 Jul 2025, 11:17

Bad quality

I have had 5 pairs of all stars over 8 years the high tops never had a problem but i recently bought a new pair all stars but now it seems to me that converse quality isn't what it was my last pair started cracking on the soles thus i decided to buy another incase they got worse but the new pair is even worse i have been wearing them for 3 months now and they have also started to rip on the soles which i find unacceptable as they are a brand new pair and i have worn a pair for 2years before they started to show ware not sure if its just the two but i find this unacceptable as a long time supporter of Converse

0
Replies (3)
AP
Alex P's update27 Jul 2025, 11:20
Reviewer Update
I have to add aswell i have emailed converse support a out this matter aswell 2 weeks back multiple emails have been sent but still no support i have called aswell i just get left on ringing
Converse
Converse's reply29 Jul 2025, 08:29
Official
Hi Alex

Thank you for being a loyal Converse customer over the years. We truly appreciate your continued support. We're sorry to hear about your recent experience and appreciate you taking the time to share this feedback. This isn’t the experience we want for our customers, and we completely understand your frustration. We’ll be sure to pass this on to the relevant team. 

Thank you once again for your support. 
Converse Team 
AP
Alex P's update29 Jul 2025, 09:18
Reviewer Update
Good day

Thank you for the response please feel free to email me any updates on this problem at *** as i would like to have this problem sorted as soon as possible

Kind regards