Continental Linen

I have been buying things for an Airbnb, I bought things over R10k between Jan and Feb. On the 21st of Feb I bought two duvet inners and covers for king size. I threw away the packaging after fitting them to each other but sadly the at Douglas dale branch refused for me to exchange for a bigger size although they had never been used and I explained that after I exchange I will leave the covers for them. Am very disappointed in the customer treatment cause I was referred there after someone had managed to return even without packaging.