DON'T BUY CONTI - NO SPARES/ACCESSORIES AVAILABLE IN SOUTH AFRICA

My mother purchased a Conti Cylinder Vacuum - Model No. CCV-1600W from A retailer in Cape Town, South Africa. We have for over two years tried to find the replacement bags to no avail. When I contacted your Conti Partner in Cape Town AND Johannesburg, neither of them can provide any details as to when these may be available.

HOW CAN YOU SELL A PRODUCT IN SOUTH AFRICA KNOWING THERE ARE NO SPARES/ACCESSORIES AVAILABLE FOR THE PRODUCT.

THIS SHOULD BE ******* AS MY MOTHER WHO IS A PENSIONER CERTAINLY CANNOT AFFORD TO NOW HAVE TO BUY ANOTHER VACUUM CLEANER.