Pathetic is an understatement

I went to Contempo the Grove on Friday the 17th of May, I wanted to buy two pairs of boots one charcoal and the other black. Both these boots were marked on special all boxes indicated that they were R450. Firstly the black one did not have size it was only the one dressed by the mannequin that was my size I did not have a problem with that. It was only when I was at the till point where when they were scanned for a price they showed the original price. They changed the boxes and managed to get the charcoal ones with the right price. The black pair they could not get it right they said they can not mark it down they can only do mark ups and only the manager who was not available could. They took my details and promised to call back the following day. I waited the whole day on Saturday for the call until I realised that the call will never come. I went there at 17:00 only to find that Tshepiso the Manager had already just taken the boots back to the mannequin and when I asked when they were going to call she said nobody told her she had to call me. She still insisted on the full price but now they had removed the discounted prices on the boxes. She said she cannot reduce the price if I wanted the shoes I should pay the price on the till. This is ridiculous this was an error on your side all I wanted to do was to pay the price that you put on the item. Still had to pay the full price this must be fixed it’s ridiculous!