COMPLAINT

ACCOUNT *** I have a Contempo card and have paid my account to date. I get calls to increase my credit limit all the time. I tried to send to the email that is provided ***. And I am asked to correct this email.

I have had an extremely embarrassing situation when trying to purchase with the card IN PEP stored Brixton. I never had to press the months that I am paying my card off. The manager of the store attempted to call and spoke to Ari. Who insisted I send a copy of my ID and the signature samples. I was embarrassed as the store was full with people and I could not make my purchase. I . must now find a post net store pay to make purchasers in my card

I had to leave my shopping. I was called 10 minutes later by AMY from ***** division. I am flabbergasted by the system and process to verify my ID.

Why do you give us a card to use in shops but we need such verification. Firstly who gives you the right to ask us about our personal accounts, this is against the POPPI act.

No information has been given to us that we need to go through a verification every single time. No information was provided regarding we need to provide the months of payment. After verification we are given 15 minutes to shop. Which woman can shop in 15 minutes.

Is someone else answering my phone, giving my address and telling you where I live and work. I am sadly disappointed not even my bank behave in this manner.

I than get told its for my own safety, No its not and its very inconvenient. I have to give all this information every time I shop like I am a ********. I was told its not in every shop but she cannot tell me which shop. How informative is this!!!!!!