AH
Adele H

1 reviews | Active since Jan 2023

04 Jan 2023, 15:27

Wow!!! 🙌

Had the best interaction with you customer service manager really no wonder she holds this position. Ive had many encounters with the contact lens club in the past and always dealt with uninterested agents. I was so frustrated because I had an issue with my order and my complaint finally got escalated to the customer service manager. On my first interaction with the manager my mood and spirit was immediately lifted and I felt so much at ease having to have had the opportunity to deal with your customer service manager, Anastasia. Anastasia to you I want to say thank you again you are a pure example of what customer service should be. I haven't had the chance to review over the holidays but just know I will never forget your excellence and professionalism. I will keep recommending your company all because of YOU!

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