MB
Muhammad B

1 reviews | Active since Jan 2022

31 Mar 2026, 11:54

Complaint Regarding Poor Service

I am extremely disappointed with the level of service I have received.

The experience has been very frustrating — calls are being disconnected, and it feels as though my attempts to get assistance are being ignored. This is completely unacceptable.

Based on this experience, I would not recommend Contact Lens Club to anyone. I expected a far higher standard of customer service, I spoke to a Lady by the name of Allison that cut the call on me mid conversation.

I would appreciate it if this matter could be addressed urgently.

Kind regards, Muhammad

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