Incorrect credit status for months

I am writing to bring to your attention an issue regarding the credit status information associated with my husband and myself.

It has come to our notice that, according to your records, we are still listed as under debt review. However, we would like to inform you that this information is outdated and inaccurate. We have successfully completed the debt review process, and our current credit status should reflect that.

The reason for bringing this to your attention is that we are currently in the process of applying for home loans at various banks. Unfortunately, the incorrect information in your systems is hindering our ability to proceed with these applications.

We kindly request your prompt attention to this matter and urge you to update our credit status in your system accordingly. Your cooperation in resolving this issue promptly would greatly assist us in our home loan application process.

If there are any specific forms or procedures we need to follow to facilitate this update, please provide us with the necessary guidance. We appreciate your understanding and assistance in rectifying this matter as soon as possible.

Thank you for your attention to this important issue.