bad service

Mzubanzi Biyana<br> *** 087<br> <br> Please be informed that I have a grave concern about how I have been continuously heavily drowned in debt with the pretence that I will be relieved of <br> heavy debts with your assistance. The consultant who contacted me, firstly didn't give me proper information to make an in formed decision. Furthermore, <br> I was made to believe that your role would be to negotiate with creditors to reduce the monthly repayments. It happened that, the consultant took ABSA vehicle finance as<br> one of the creditors. I was then debited two consecutive months to an amount of R 3500, each month, that was going concurrent with my normal/usual monthly debits.<br> <br> It turns out, the my creditor for my vehicle finance, was behind by two months as I couldn't afford to pay both the monthly amount for the vehicle and the debited amount for the<br> claimed legal and admin fees. It is therefore clear that Consumer Debt Management and the rude lady I spoke to in the clients line has not given any solutions to my frustration.<br> <br> It was until I spoke to Candice (from the terminations department) that there is a direction in the matter. Kindly pave a way forward .