LACK OF COMMUNICATION

Good day

this is the second review i'm writing with regards to CDH i had recently switch jobs and had requested them to change the debit order date

however this clearly has not been done the lady i spoke to i think her name is pronounced reabetswe she is the person handling my case

i had contacted her in the middle of July to inform her that i will not be getting a salary for august as i have recently switched jobs and that the debit order should then be changed to the end of august however

due to the date where i had previously worked i was uncertain if i would be getting any funds in the month of august i had then contacted her again where we had a conversation that she advised me that it would be better for me to have them debit my account on the 30 of September as by this time i would have been settled in and should recieve full salary from my new employer

and that is where the conversation ended on the 9th of September i got an sms saying that i had missed my payment of R1400.00 surprisingly i then tried getting hold of any individual working at this organization but i constantly was either told that they have high call volumes or that i should leave a message

i had left 3 voice messages with contact number for them to contact me and no one had bothered

i then later received yet again sms's but this time from my creditors saying that they had not received any payment nor did they get any notification from CDH stating that i had change employment or job and that my debit order dates have changed

no one has since bother contacting me i have sent email to **********

but still no reply to those emails as well i will be taking this matter to the ombudsman as clearly this organization does not care about anyone but creating shot for people they claim to help

i will be posting this on all media sites and they will also recieve a **** review from me

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