TN
Thulani N

1 reviews | Active since Dec 2023

03 Aug 2026, 09:02

The consultants are very rude!!!

Constantia Metering now referred to Cosistent metering have the most rude and unprofessional consultants.

So recently they installed the meters for water, the very first month we could not buy and when we called they said we needed to buy with R385 because it was our first purchase.

The second month we struggled again and had to call, we spoke to a very rude lady who said we have to buy with R385 since it's our first purchase that month.

Now we're being told that the fees went up and we need to buy with R420, the very rude gentleman I spoke to say we need to buy with R840 because we did not buy in July.

The question that we asked them is why do we find out about this new information everytime we phone them when they can inform us through emails, having a meter should give you control on how much you spend on these but we don't.

He asked me if they need to tell me to buy water? But it's just how rude and how quick they are to raise their voices when we are here asking for the information that they're keeping from us.

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