Poor Service from Constentia Metering in Pretoria

This is the most disgusting service provider that I have ever dealt with. Ubuntu doesn’t exist, customer care is ZERO, it’s like you owe them for their services. I am terrible disgusted.

Since I moved in on to a new place and apparently they changed all the meter boxes there and they couldn’t change for where I moved in because there were no occupants and I understood and then same issue happened again on the 21st December 2020 and today again on the 3rd of January 2021 is the same problem.

They promised to replace the meter box since the 3rd December and it never happened on the 21st they gave us a wrong meter number which I recharged with R500 and they said they can’t refund us since it’s not registered with them. Mind you their people are the ones who left that new meter number.

I am frustrated and I don’t know what to do since we have a 9 months baby who must eat and there is no electricity and we also have a grocery just recently bought that is getting messed up due to electricity.

Like constantia metering people are so *********** and on the Whatsapp emergency number they telling you they are new to the matter and I gave them screen shots to say this is an existing matter can anyone take responsibility or any employee come into assistance regarding this issue. It’s almost a month now and going for two with no help to the same issue. Hai no maan