overcharge and no communication

<p>i moved into a flat letting form City Property -after a month my water was cut when i enquired i was supposed to go to Constantia Metering and register the water on my name .When i got there they charged me a late application fee and on top i still had to pay a deposit to get the water back on.</p> <p>Now i have to pay 80per cent fee of which i paid as the guy in front ALEX confrimed that if i couldnt manage to pay the full amount i could pay how much i can afford and call him to confirm to avoid the water being cut and still pay the monthly fee -when i call there people are rude theyd ont have a way of speaking or explaining but when one of my white collegues called the lady spoke very well.</p>