No feedback, charging extra tarrifs

<p>What a problem with Constantia meter’s</p> <p>I received a bill where the charge 3 times the normal rate for warm water due to the extra heat pump that heat’s the warm water.</p> <p>For the same usage of cold water last month compared to the warm water it’s 3 times more expensive.</p> <p>Also, they have yet to credit me on my warm water prepaid meter.</p> <p>How can you charge 3 times the rate when one has to wait almost 5 minutes before you receive warm water?</p> <p>I have contact Helen who just emails you back and say that’s how it works.</p> <p>Phillip is also not replying on any emails.</p> <p>This is utterly bad to think that you have to pay almost R500.00 for water for a 1 bedroom flat where the usage for 4 with the 2 water readers compared.</p> <p>How many people is getting this outrageous water bills?</p> <p>I am still awaiting for feedback.</p> <p>Such a rip-off.</p>