High Bill for the consumption of electricity and water based on “assumptions” since its Lockdown

Constantia Metering is ripping me off. I have not occupied my flat since Lockdown and my bill is currently R816 and when I call the office they are telling me the bill is based on “assumptions” since there was no movement during lockdown. I understand that my bill for the previous months before Lockdown was around R800 but my concern is the fact that I am supposed to pay R816 for the electricity and water that I didn’t use since the flat is currently not occupied.

I called the office and one of their Consultants Bianca told me that it is what it is and I have to pay the amount on the Bill as it cannot be cancelled. I asked if their guys didnt go take the meter readings so that they can correct their “estimations” and I was told the bill cannot be cancelled and that I might get a zero bill next month ...but then it will mean that I would have to pay R400 for each month i am not at the flat. This is a total ******* and I am not happy at all.

Regards Neo