******ion

<p>This company is something else. They send out electricity statements late, sometime you have to remind them to send your statement to you. I had a new tenants coming in and there was mess up on the electricity payment, poor management on my side. This resulted in a warning letter which quickly escelated to another letter wich led to another a disconnection and a subsequent fee of R790. No guidline/policy/regulation indicating that will be the applicable amount. Help desk is clueless and was dumbfounded when I asked for these documents/policies indicating this nonsense. The disconnection fee was more than the electricity usage for that month. Prior to my enquiry they had dropped the phone on me twice. The service is very poor, terrible.</p>