CL
Chantell L

1 reviews | Active since Jun 2011

08 Oct 2018, 11:02

Wost Insurance Compny of all time!!

What appalling service from Constantia Insurance Group - VAPSURE. I've been phoning and emailing this insurance company to finalize the claim on mu husband vehicle which has been written off in October. I logged the claim 6 September today its more than a month and still they haven't made the payment to MFC to settle this claim. Every time I get the same lame excuse its with management for approval or its with management for payment. This is absolutely ridiculous now we had to pay End September for a vehicle which we dont have and most probably will have to pay again end October for a vehicle we no longer have, because of this non existing service from VAPSURE.

0
Replies (2)
CL
Chantell L's update08 Oct 2018, 11:05
Reviewer Update
Worst Insurance Compny of all time!!
Constantia Insurance Company Limited
Constantia Insurance Company Limited's reply08 Oct 2018, 12:35
Official

Good Day

Thank you for trusting us with your business and for bringing your dissatisfaction to our attention.

Kindly provide your policy number in all further correspondence to us in order that we may maintain suitable records of all communication.