1 reviews | Active since Feb 2017
Worst broker and insurance company
Im disgusted!!! We are through a broker called CONCEPT SHORT TERM WHICH IS UNDERWRITTEN BY CONSTANTIA !MY CAR WENT IN FOR REPAIRS THE 1ST OF AUGUST. THE DAMAGES WHERE MINOR .THE VEHICLE HAS BEEN REPAIR3D ALREADY BY THE SERVICE PROVIDER .THE BROKER NEVER INFORMED US THAT THE INSURANCE IS GOING UNDER PROBLEMS AND THE NECT THING WE HEARD CONSTANTIA IS BEING LIQUIDATED. THE PANELBEATER IS WAITING ON PAYMENT BEFORE THEY WILL RELEASE THE CAR TO US !!!THE BROKER NOW DOESN'T ANSWER WHEN WE CALL ! MY DAD WANTED TO PAY THE PANELBEATER JUST SO THAT I CAN GET MY CAR BACK BUT WE SAID NO BECAUSE HE WILL NEVER GET THAT MONEY BACK !!!!ITS BEEN A MONTH NOW THAT I'M SITTING WITHOUT MY CAR !!!NEVER ONCE DID WE COMPLAIN TO PAY THE MONTHLY PREMIUMS FOR THE INSURANCE BUT NOW WHEN ITS TIME TO PAY THEY ARE NOT PAYING THEIR SERVICE PROVIDER!!!IT IS NOT OUR PROBLEM THAT THEY ARE BEING LIQUIDATED BUT NOW IM NOT GETTING MY CAR BACK!!!! CONCEPT SHORT TERM INSURE (THE BROKER) CALLED AND SAID I MUST WAIT ANOTHER 5 DAYS THEN EVERYTHING WILL BE SORTED !!THATS BS !!THE PAYMENT IS BETWEEN THE INSURANCE AND THE PANELBEATER !NOW THE CLIENT MUST BE INCONVENIENCE BECAUSE OF THEIR INCOMPETENCE!!!THIS IS THE WORST DO NOT TAKE YOUR BUISNESS TO CONSTANTIA NOR THE BROKER COMPANY AS THEY DIDN'T EVEN HAD THE DECENCY TO INFORM THEIR CLIENT
