Severe Illness Benefit - No Prospects

Constantia offers a Severe Illness Benefit that provides a lump sum payment to an insured person to provide the necessary financial assistance to ensure that the insured person’s lifestyle can be maintained after a life-changing event.

I was first diagnosed with Epilepsy - ICD Code: G40.9 Then diagnosed with Mesial temporal Lobe Epilepsy - ICD Code: G40.2

Constantia offers a Nervous System Benefit: "This benefit covers any illness or damage that affects the brain...."

Medical References:

1) https://www.epilepsy.com/learn/early-death-and-sudep/suicide-risk#:~:text=Studies%20on%20suicide%20in%20epilepsy,current%20problems%20with%20mood%20disorders. 2) https://my.clevelandclinic.org/health/diseases/17778-temporal-lobe-seizures 3) https://www.mayoclinic.org/diseases-conditions/epilepsy/symptoms-causes/syc-***3 I decided to send a complaint letter to the Office of the Ombud for Financial Services Providers. The outcome: My Complaint was rejected!!! As a person living with severe illnesses, I feel discriminated against! I was declared unfit for duty!